2016 Keystone Carbon recalls and problems

The 2016 Keystone Carbon has 2 safety recalls and 5 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls
2
Complaints
5
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2016 Keystone Carbon vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2016 Keystone Carbon recalls

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall 16V-825: Equipment

Reported Nov 15, 2016 · 6,252 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Fix: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.

2016 Keystone Carbon problems reported by owners

Problem areaReports
Structure3
Seats2

Most reported parts

  • Structure › Body — 3

Typical mileage at the time of the problem: 2,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2016 Keystone Carbon complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 5,000 miles · reported Nov 7, 2017
Brace, articulating steps - fracture. The articulating steps to the main cabin are unsupported due to a fracture in the rearmost weld of the brace in which the step assembly rests on in the fully articulated/open state. Entry and egress by an occupant is characterized by a sudden drop during entry/exit. Loading the brace causes the brace to disengage from its mating surface due to the broken weld; the step assembly drops on 1 side causing the occupant to become unstable and lose balance. Condition is witnessed on a 5th wheel toy hauler; steps are used when stationary.
Seats · at 2,000 miles · reported Apr 4, 2017
Carbon 387: rear electric bed with integrated couch was replaced due to defects in outer seating material. Safety release latches (1 each side of back rest) that were present in the original design to prevent unintended pinch and/or injury from couch seat back articulation are communicated by dealer to be discontinued by the manufacturer. Articulating seat back moves from a horizontal to a vertical position on linkage bars that act in a "scissor-like" motion. Without dual release latches (As are installed on remaining 7 seat backs) the risk of injury to fingers, unintended pinch, is greatly…
Structure · at 300 miles · reported Apr 4, 2017
Aluminum framework constructing the main living area slide-out protrudes into the tire area and contacts the rear tire during jounce conditions. [picture shown is framework pulled away from body side - as shown by molding mismatch]
Structure · at 2,000 miles · reported Apr 4, 2017
Carbon 387: articulating roof access ladder fasteners (Multiple) loosen and back out of the side wall during road motion/ use. Ladder brackets begin to separate from side wall creating an unsafe climbing condition.
Seats · at 1,000 miles · reported Apr 4, 2017
Carbon 387: rear electric bed with integrated couch has manually articulating and locking support legs attached. Support leg locks loosen and do not stay engaged after use. Unexpected failure to stay in the stowed position creates a high risk for injury during loading and unloading of the garage area.

Other Keystone Carbon years

Compare all Keystone Carbon years · All Keystone models

Frequently asked questions

Does the 2016 Keystone Carbon have any recalls?

Yes — NHTSA lists 2 recalls for the 2016 Keystone Carbon: 17V-755 (equipment), 16V-825 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2016 Keystone Carbon?

Owners report structure problems most often (3 reports), followed by seats (2). The typical mileage when problems were reported is about 2,000 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.