2021 Keystone Arcadia recalls
Reported May 26, 2023 · 632 vehicles affected · Keystone RV Company
Problem: Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.
Risk: A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.
Fix: Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.
2021 Keystone Arcadia problems reported by owners
| Problem area | Reports | |
|---|
| Service Brakes | 5 | |
| Electrical System | 3 | |
| Engine | 1 | |
| Exterior Lighting | 1 | |
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2021 Keystone Arcadia complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Service Brakes · reported Jul 7, 2023
Loss of brakes and lights due to short at junction box and axles. 50amp short causes arc and burning of foam insulation. There are multiple complaints and photos of all models in 2021 and 2022 with same issues across internet and social media.
Service Brakes · reported Feb 9, 2023
The contact owns a 2021 Keystone Arcadia. The contact stated that while driving over bumps at slower speeds, the "Trailer Brakes disconnected, and check Trailer wiring" messages were displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes were not connected to the rear axle. The vehicle was repaired; however, the failure recurred, and the warning message continued to reappear while driving at slower speeds. The contact stated that the fender skirts detached while driving. The vehicle was taken to another independent mechanic, where it was diagnosed…
Service Brakes · reported Aug 15, 2022
Trailer brakes get disconnected. Did not have any trailer brakes. Been to dealer 3 times still not fixed. I get a message in truck saying trailer brakes disconnected
Service Brakes · reported Jun 25, 2022
The trailer break wiring on the left front trailer tire came out of a connector while on a mountain downgrade southbound I-24 outside of Chattanooga. This happened 2-3 weeks prior while on a mountain downgrade outside of St. Mary, MT to the left rear trailer tire. Multiple Keystone Arcadia owners in an Arcadia FaceBook group have reported the same (as well as other) issues with their trailer breaks. Had we not had our truck tell us the trailer wiring was disconnected, we could have been killedâor killed someone else. I have photo and video evidence showing the issue and posted about this…
Engine · reported May 20, 2022
The contact owns a 2021 Keystone Arcadia Fifth Wheel 3660RL. The contact stated that while the fifth wheel was being towed, the brakes became inoperable. The check wiring and trailer connected check message was displayed. The contact stated there was abnormal whining and tapping noise detected. The contact called the local dealer who informed the auto-reset breaker was causing the noise. The contact's wife called him and informed him there was an abnormal burning odor in the vehicle and it caught fire. A person at the RV park was able to unplug the Fifth wheel from the power unit. There were…
Frequently asked questions
Does the 2021 Keystone Arcadia have any recalls?
Yes — NHTSA lists 1 recall for the 2021 Keystone Arcadia: 23V-376 (structure). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2021 Keystone Arcadia?
Owners report service brakes problems most often (5 reports), followed by electrical system (3).
Are Keystone recall repairs free?
Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.