2024 Jeep Grand Cherokee 4XE recalls and problems

The 2024 Jeep Grand Cherokee 4XE has 2 safety recalls and 23 owner complaints filed with NHTSA. Recall repairs are free at any Jeep dealer.

Recalls
2
Complaints
23
Crashes / fires
1 / 2
Injuries / deaths
1 / 0

Recalls may cover only some 2024 Jeep Grand Cherokee 4XE vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2024 Jeep Grand Cherokee 4XE recalls

Recall 25V-766: Engine

Reported Nov 6, 2025 · 117,904 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Recall 24V-720: Electrical System

Reported Sep 27, 2024 · 154,032 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Fix: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

2024 Jeep Grand Cherokee 4XE problems reported by owners

Problem areaReports
Electrical System12
Engine11
Unknown or Other7
Power Train6
Service Brakes3
Vehicle Speed Control2
Forward Collision Avoidance2
Steering1
Fuel/Propulsion System1
Structure1
Lane Departure1
Air Bags1

Most reported parts

  • Structure › Body — 1
  • Lane Departure › Assist — 1
  • Forward Collision Avoidance › Warnings — 1
  • Forward Collision Avoidance › Automatic Emergency Braking — 1

Typical mileage at the time of the problem: 28,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2024 Jeep Grand Cherokee 4XE complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · at 28,000 miles · reported Aug 21, 2026
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that the cause of the failure could not be determined. The dealer was able to restart the vehicle; however, the vehicle failed to charge. The dealer informed the contact that a STAR case was filed and was pending manufacturer assistance. The dealer later informed the contact that the vehicle was repaired…
Electrical System · at 15,000 miles · reported Apr 27, 2026
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to a stop, the parking brake unexpectedly engaged on several occasions. The driver was able to disengage the parking brake and continued driving. Additionally, the contact stated that the vehicle had failed to start and to shift out of park(P) after several attempts. A tow truck driver was able to start…
Service Brakes · reported Mar 19, 2025
The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward. In addition, the contact stated that prior to the failure, the vehicle jerked several times when the brake pedal was depressed. The contact was unable to control the vehicle and crashed into a handicapped sign. The vehicle was towed to a local tow yard. The contact sustained…
Engine · reported Feb 21, 2025
While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time
Electrical System · reported Feb 16, 2025
We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at risk because the car spontaneously caught fire and burned itself, and nearly burned the structure. There is no way to replicate the problem, as it's a slab of melted metal and plastic. The insurance company currently has the car. I don't know if the manufacturer has inpsected it. There were no…

Other Jeep Grand Cherokee 4XE years

Compare all Jeep Grand Cherokee 4XE years · All Jeep models

Frequently asked questions

Does the 2024 Jeep Grand Cherokee 4XE have any recalls?

Yes — NHTSA lists 2 recalls for the 2024 Jeep Grand Cherokee 4XE: 25V-766 (engine), 24V-720 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2024 Jeep Grand Cherokee 4XE?

Owners report electrical system problems most often (12 reports), followed by engine (11). The typical mileage when problems were reported is about 28,000 miles.

Are Jeep recall repairs free?

Yes. Safety recall repairs are free at authorized Jeep dealers, whether you are the first owner or bought the car used.