2020 Jayco Travel Trailer White Hawk recalls and problems

The 2020 Jayco Travel Trailer White Hawk has 4 safety recalls and 6 owner complaints filed with NHTSA. Recall repairs are free at any Jayco Travel Trailer dealer.

Recalls
4
Complaints
6
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Jayco Travel Trailer White Hawk vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Jayco Travel Trailer White Hawk recalls

Recall 21V-425: Equipment

Reported Jun 4, 2021 · 87,649 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Recall 21V-184: Equipment

Reported Mar 17, 2021 · 18,636 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Recall 19V-873: Structure

Reported Dec 10, 2019 · 51 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Risk: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Fix: Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Recall 19V-516: Service Brakes, Electric

Reported Jul 9, 2019 · 103 vehicles affected · Jayco, Inc.

Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Risk: If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

2020 Jayco Travel Trailer White Hawk problems reported by owners

Problem areaReports
Equipment4
Suspension3
Structure2
Unknown or Other1

Most reported parts

  • Suspension › Front › Springs › Leaf Spring Assembly — 1
  • Equipment › Recreational Vehicle/Trailer — 1
  • Suspension › Multiple Axle — 1

Typical mileage at the time of the problem: 500 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Jayco Travel Trailer White Hawk complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · reported Feb 12, 2026
The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was determined that the rear spring holder had separated from the frame causing the rear axle to wobble. The contact stated that the RV was previously rewelded because of the cracks in the front passenger’s side axle. The contact was informed that the failure was caused by improper welding during the…
Unknown or Other · reported Mar 29, 2024
Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.
Suspension · reported Sep 10, 2022
While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into
Equipment · reported Jan 13, 2022
The contact owns a 2020 Jayco White Hawk Travel Trailer. The contact received notification of NHTSA Campaign Numbers: 21V425000 (Equipment) however, the part for the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Equipment · reported Jun 22, 2021
The contact owns a 2020 Jayco White Hawk. The contact received notification of NHTSA campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Other Jayco Travel Trailer White Hawk years

Compare all Jayco Travel Trailer White Hawk years · All Jayco Travel Trailer models

Frequently asked questions

Does the 2020 Jayco Travel Trailer White Hawk have any recalls?

Yes — NHTSA lists 4 recalls for the 2020 Jayco Travel Trailer White Hawk: 21V-425 (equipment), 21V-184 (equipment), 19V-873 (structure), 19V-516 (service brakes, electric). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Jayco Travel Trailer White Hawk?

Owners report equipment problems most often (4 reports), followed by suspension (3). The typical mileage when problems were reported is about 500 miles.

Are Jayco Travel Trailer recall repairs free?

Yes. Safety recall repairs are free at authorized Jayco Travel Trailer dealers, whether you are the first owner or bought the car used.