2011 Harley-Davidson Softail recalls and problems

The 2011 Harley-Davidson Softail has 1 safety recall and 3 owner complaints filed with NHTSA. Recall repairs are free at any Harley-Davidson dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2011 Harley-Davidson Softail vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Harley-Davidson Softail recalls

Recall 11V-037: Engine and Engine Cooling

Reported Jan 31, 2011 · 6,964 vehicles affected · HARLEY-DAVIDSON MOTOR COMPANY

Problem: Harley-davidson is recalling certain model year 2011 softail motorcycles manufactured from june 7, 2010 through october 8, 2010. The body control modules (Bcm) installed on these motorcycles (Part numbers 69991-11 and 69993-11) have a case that may not have been properly sealed during production. An improper seal may allow water intrusion into the BCM which may cause engine stall.

Risk: An engine stall while in traffic can result in a crash, which could lead to injury or death to the rider.

Fix: Harley-davidson will notify owners and dealers will replace the BCM free of charge. The safety recall began on february 21, 2011. Owners may contact harley-davidson at 1-414-343-4056.

2011 Harley-Davidson Softail problems reported by owners

Problem area	Reports
Engine and Engine Cooling	1
Exterior Lighting	1
Engine	1

Typical mileage at the time of the problem: 2,500 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Harley-Davidson Softail complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · at 53,000 miles · reported Dec 19, 2013

Tl - the contact owns a 2011 harley davidson soft tail deluxe. The contact stated that while driving approximately 75 MPH, the check engine warning light illuminated as the vehicle stalled. The contact mentioned that the headlights were flashing independently. The vehicle was towed to a dealer where it was diagnosed that the body control module needed to be replaced. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign number 11v037000 (Engine and engine cooling ). The vehicle was not repaired. The approximate failure mileage was 53,000…

Exterior Lighting · at 500 miles · reported Nov 9, 2011

Rear running lights randomly, repeatedly going out -- they've been replaced at least one per month. The bike is currently on its fourth new bulb. Others have noted that they're having the same issue.

Engine and Engine Cooling · at 2,500 miles · reported Jun 15, 2011

The contact owns a 2011 harley davidson softail deluxe. The contact stated while driving various speeds, the vehicle suddenly stalled. The contact was able to restart the vehicle and drive it to a dealer who advised him that they were unable to diagnose the failure, but it could have been caused by the motor. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The failure mileage was approximately 2,500.

Other Harley-Davidson Softail years

201220112007 2005 2004 2003 2002 2000

Compare all Harley-Davidson Softail years · All Harley-Davidson models

Frequently asked questions

Does the 2011 Harley-Davidson Softail have any recalls?

Yes — NHTSA lists 1 recall for the 2011 Harley-Davidson Softail: 11V-037 (engine and engine cooling). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Harley-Davidson Softail?

Owners report engine and engine cooling problems most often (1 reports), followed by exterior lighting (1). The typical mileage when problems were reported is about 2,500 miles.

Are Harley-Davidson recall repairs free?

Yes. Safety recall repairs are free at authorized Harley-Davidson dealers, whether you are the first owner or bought the car used.