2011 Four Winds Serrano recalls and problems

The 2011 Four Winds Serrano has 2 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Four Winds dealer.

Recalls
2
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2011 Four Winds Serrano vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Four Winds Serrano recalls

Recall 15V-698: Electrical System

Reported Oct 23, 2015 · 503 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.

Fix: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.

Recall 10V-563: Equipment

Reported Nov 16, 2010 · 3,488 vehicles affected · THOR MOTOR COACH

Problem: Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.

Fix: Tmc is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional nformation. The recall began on january 12, 2011. Owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.

2011 Four Winds Serrano problems reported by owners

Problem areaReports
Visibility/Wiper2

Typical mileage at the time of the problem: 5,700 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Four Winds Serrano complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Visibility/Wiper · at 5,700 miles · reported May 8, 2013
While driving in florida after purchasing the rv, I ran into a light rainstorm. The windshield wipers were in intermittent mode and stopped working after a few minutes of operation. I couldn't get the wipers to work unless I put them in "fast" mode. After the rain stopped we drove for about an hour and ran into another rain shower. The wipers started working again in intermittent mode when we ran into another rain shower. Within two or three minutes, they stopped working except in "fast" mode. A service technician at a camping world service center said he heard about this problem and believed…
Visibility/Wiper · at 1,200 miles · reported Dec 30, 2012
While driving in a light rain with the windshield wipers in pulse mode, they stopped working. Was not able to get working except in high speed mode. After stopping in rest area for approximately 20 minutes, they began to work again until back on the road. After approximately 15 minutes they quite again except in high speed mode. The problem also occurred in october 2011 during trip to east coast. On june 25, 2012 at 6,345 miltes took rv to workhorse warranty center for repair. Wiper module and motor was replaced. On trip to florida the first of november 2012, they again stopped working except…

Other Four Winds Serrano years

Compare all Four Winds Serrano years · All Four Winds models

Frequently asked questions

Does the 2011 Four Winds Serrano have any recalls?

Yes — NHTSA lists 2 recalls for the 2011 Four Winds Serrano: 15V-698 (electrical system), 10V-563 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Four Winds Serrano?

Owners report visibility/wiper problems most often (2 reports). The typical mileage when problems were reported is about 5,700 miles.

Are Four Winds recall repairs free?

Yes. Safety recall repairs are free at authorized Four Winds dealers, whether you are the first owner or bought the car used.