2020 Ford Fusion recalls and problems

The 2020 Ford Fusion has 3 safety recalls and 186 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls
3
Complaints
186
Crashes / fires
10 / 3
Injuries / deaths
5 / 0

Recalls may cover only some 2020 Ford Fusion vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ford Fusion recalls

Recall 25V-685: Equipment

Reported Oct 10, 2025 · 59,006 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Recall 25V-442: Back Over Prevention

Reported Jun 27, 2025 · 200,237 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Recall 23V-440: Electrical System

Reported Jun 23, 2023 · 14,452 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Fix: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

2020 Ford Fusion problems reported by owners

Problem areaReports
Power Train67
Engine53
Electrical System38
Unknown or Other28
Steering12
Fuel/Propulsion System12
Forward Collision Avoidance11
Service Brakes10
Engine and Engine Cooling8
Structure5
Suspension5
Wheels4

Most reported parts

  • Forward Collision Avoidance › Warnings — 6
  • Structure › Body — 5
  • Forward Collision Avoidance › Adaptive Cruise Control — 4
  • Lane Departure › Assist — 2
  • Forward Collision Avoidance › Automatic Emergency Braking — 1
  • Electrical System › Wiring — 1
  • Back Over Prevention › Sensing System › Camera — 1
  • Power Train › Automatic Transmission › Torque Converter — 1

Typical mileage at the time of the problem: 72,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ford Fusion complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine and Engine Cooling · at 175,000 miles · reported Nov 4, 2026
The contact owns a 2020 Ford Fusion. The contact stated that while driving, the check engine warning light illuminated. A diagnostic test was performed by an independent mechanic, and the failure was associated with the catalytic converter. The catalytic converters were replaced twice; however, the failure persisted. The manufacturer was notified of the failure and informed the contact that the replacement part was no longer produced, rendering the vehicle unrepairable. The failure mileage was approximately 175,000.
Fuel/Propulsion System · reported Oct 26, 2026
COMPONENT/SYSTEM: Gasoline vapor entering the occupied passenger cabin through the HVAC vents during and after rain with the A/C or heat on. Root cause unidentified, not because it cannot be found, but because Ford Motor Company has not once tested the vehicle under the condition in which the defect occurs, and has refused in writing to assign an engineer who would. Suspected fuel system / evaporative emissions / cowl-to-HVAC intake pathway. Vehicle available to NHTSA for inspection on request. SAFETY RISK: The driver and passengers breathe gasoline vapor inside a closed, moving vehicle. Fuel…
Unknown or Other · reported Oct 20, 2026
Our 2020 Ford Fusion automatically shifts back into Park and displays the "Shift Sys Fault" error message, the primary culprit is a broken transmission shift cable bushing. Vehicle may be in gear and unable to stop itself from rolling on an incline unless parking brake is applied.
Engine · reported Sep 22, 2026
2020 Fusion SEL with 41,000 miles. While driving at 65 mph with adaptive cruise control engaged, the vehicle suddenly jerked on two separate occasions during a three-hour drive.
Unknown or Other · reported Sep 20, 2026
I recently acquired this vehicle from a dealer after the previous owner traded it in and after reviewing the Carfax I did some deeper digging into this vehicle and discovered that there are 3 recalls that have not been serviced. I am hoping that there wasn't any secondary damage due to the recalled items as I haven't noticed anything necessarily wrong with the car but I figured I'd take it in to be safe. I also want a quote for a transmission drain and fill, NOT A FLUSH. The transmission is shifting fine, I just am looking to get it done as preventative maintenance and for peace of mind. The…

Other Ford Fusion years

Compare all Ford Fusion years · All Ford models

Frequently asked questions

Does the 2020 Ford Fusion have any recalls?

Yes — NHTSA lists 3 recalls for the 2020 Ford Fusion: 25V-685 (equipment), 25V-442 (back over prevention), 23V-440 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Ford Fusion?

Owners report power train problems most often (67 reports), followed by engine (53). The typical mileage when problems were reported is about 72,000 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.