2013 Ford C-Max Energi recalls and problems

The 2013 Ford C-Max Energi has 1 safety recall and 50 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls

Complaints

Crashes / fires

2 / 3

Injuries / deaths

2 / 0

Recalls may cover only some 2013 Ford C-Max Energi vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2013 Ford C-Max Energi recalls

Recall 13V-475: Equipment, Electrical System

Reported Oct 17, 2013 · 23,000 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Risk: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Fix: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

2013 Ford C-Max Energi problems reported by owners

Problem area	Reports
Electrical System	19
Steering	9
Power Train	8
Unknown or Other	5
Structure	4
Wheels	3
Engine	3
Fuel/Propulsion System	3
Suspension	2
Vehicle Speed Control	2
Air Bags	1
Tires	1

Most reported parts

Structure › Body — 4
Hybrid Propulsion System › Inverter — 1
Latches/Locks/Linkages › Doors › Latch — 1
Power Train › Automatic Transmission — 1

Typical mileage at the time of the problem: 47,900 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2013 Ford C-Max Energi complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Back Over Prevention · at 144,000 miles · reported Jul 5, 2023

The contact owns a 2013 Ford C-Max Energi. The contact stated while reversing, the back over prevention camera displayed the image upside down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

Suspension · at 73,000 miles · reported Mar 31, 2023

The contact owns a 2013 Ford C-Max Energi. The contact stated while driving 30 MPH, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the front axle and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that there were no recalls for the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 73,000.

Power Train · reported Mar 14, 2023

The contact owns a 2013 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated after contacting NHTSA, the dealer was able to locate the parts and…

Power Train · at 350,000 miles · reported Dec 30, 2022

The contact owns a 2013 Ford C-Max Energi. The contact stated that while driving 60 MPH, the transmission inadvertently downshifted. The vehicle was taken to the dealer, where it was determined that the rear bearings needed to be replaced. The dealer replaced the rear bearings; however, the failure recurred. The vehicle was then taken to Sheehy Ford Lincoln of Gaithersburg (901 N Frederick Ave, Gaithersburg, MD 20879) where it was diagnosed with transmission failure. The contact related the failure to Technical Service Bulletin: 14B07. The manufacturer was notified of the failure but provided…

Steering · at 140,000 miles · reported Nov 10, 2022

The contact owns a 2013 Ford C-Max Energi. The contact stated while driving approximately 30 MPH, the steering wheel locked up. The contact stated that it was difficult to turn the steering wheel. The contact received help from her passenger to pull off the road. The contact stopped and turned off and restarted the vehicle and the power steering functionality returned. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent. The contact stated that she had stopped driving the vehicle. The contact had not taken the vehicle to a local dealer or…

Other Ford C-Max Energi years

2017 2016 2015 20142013

Compare all Ford C-Max Energi years · All Ford models

Frequently asked questions

Does the 2013 Ford C-Max Energi have any recalls?

Yes — NHTSA lists 1 recall for the 2013 Ford C-Max Energi: 13V-475 (equipment, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2013 Ford C-Max Energi?

Owners report electrical system problems most often (19 reports), followed by steering (9). The typical mileage when problems were reported is about 47,900 miles.

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.