2020 Dodge Journey recalls and problems

The 2020 Dodge Journey has 1 safety recall and 66 owner complaints filed with NHTSA. Recall repairs are free at any Dodge dealer.

Recalls

Complaints

Crashes / fires

1 / 1

Injuries / deaths

1 / 0

Recalls may cover only some 2020 Dodge Journey vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Dodge Journey recalls

Recall 25V-552: Back Over Prevention

Reported Aug 26, 2025 · 219,577 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

2020 Dodge Journey problems reported by owners

Problem area	Reports
Electrical System	20
Unknown or Other	19
Back Over Prevention	14
Engine	8
Exterior Lighting	5
Service Brakes	3
Steering	3
Power Train	3
Visibility/Wiper	3
Air Bags	2
Tires	2
Seat Belts	2

Most reported parts

Back Over Prevention › Rearview System Braking — 3
Back Over Prevention › Warnings — 2
Seat Belts › Critical Fasteners — 1
Tires › Tread/Belt — 1
Lane Departure › Blind Spot Detection — 1
Forward Collision Avoidance › Adaptive Cruise Control — 1
Back Over Prevention › Sensing System › Camera — 1

Typical mileage at the time of the problem: 40,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Dodge Journey complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Oct 13, 2026

The contact owns a 2020 Dodge Journey. The contact stated that after the vehicle was not driven and remained parked in the driveway for two weeks, the police department notified the contact at approximately 1:00 AM that the horn was sounding continuously. The contact attempted to deactivate the horn using the security alarm key fob, but the attempt failed. The contact opened a vehicle door and attempted to start the vehicle with the door open. At that time, the doors locked automatically, and there was a burning plastic odor coming from the vehicle, and the horn continued sounding. The contact…

Back Over Prevention · reported Sep 18, 2026

My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been released. The dealer nevertheless offered a customer-paid camera replacement and provided pricing. Because the vehicle was used for rental, the open safety recall also prevented it from being listed on the rental platform. In approximately October 2025, while the official recall…

Electrical System · reported Aug 22, 2026

When starting my car and turning on my air or heat component the front will turn on but the components in the middle wonât! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! Iâve had this issue since I purchased this car 3yrs ago and the business just says oh they have that issue why do I have to pay to rewire my electrical system and paying over $17k for this vehicle it should have been covered by the warranty

Back Over Prevention · at 97,000 miles · reported Aug 13, 2026

The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 97,000.

Electrical System · reported Aug 10, 2026

The wiring harness for back hatch the coating of the wire are all cracking . The passenger side rear back up light wasnât working and the harness is cracking the wiring when opening and closing the hatch . I have picture. It looks worse in person

Other Dodge Journey years

20202019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007

Compare all Dodge Journey years · All Dodge models

Frequently asked questions

Does the 2020 Dodge Journey have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Dodge Journey: 25V-552 (back over prevention). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Dodge Journey?

Owners report electrical system problems most often (20 reports), followed by unknown or other (19). The typical mileage when problems were reported is about 40,000 miles.

Are Dodge recall repairs free?

Yes. Safety recall repairs are free at authorized Dodge dealers, whether you are the first owner or bought the car used.