2020 Custom Truck & Body Works Ford F-550 recalls and problems
The 2020 Custom Truck & Body Works Ford F-550 has 3 safety recalls. Recall repairs are free at any Custom Truck & Body Works dealer.
Recalls may cover only some 2020 Custom Truck & Body Works Ford F-550 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Custom Truck & Body Works Ford F-550 recalls
Recall 25V-329: Electrical System
Problem: Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Fix: Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.
Recall 24V-347: Electrical System
Problem: Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Fix: Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Recall 21V-408: Electrical System
Problem: Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Fix: Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Other Custom Truck & Body Works Ford F-550 years
Compare all Custom Truck & Body Works Ford F-550 years · All Custom Truck & Body Works models
Frequently asked questions
Does the 2020 Custom Truck & Body Works Ford F-550 have any recalls?
Yes — NHTSA lists 3 recalls for the 2020 Custom Truck & Body Works Ford F-550: 25V-329 (electrical system), 24V-347 (electrical system), 21V-408 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Custom Truck & Body Works recall repairs free?
Yes. Safety recall repairs are free at authorized Custom Truck & Body Works dealers, whether you are the first owner or bought the car used.