2020 Custom Fire Freightliner M2 recalls and problems

The 2020 Custom Fire Freightliner M2 has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any Custom Fire dealer.

Recalls
1
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Custom Fire Freightliner M2 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Custom Fire Freightliner M2 recalls

Recall 21V-620: Fuel System, Diesel

Reported Aug 6, 2021 · 9 vehicles affected · Custom Fire Apparatus, Inc.

Problem: Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Peterbilt 348, Freightliner M2, Kenworth T370, and T880 emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Cummins will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 9, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.

2020 Custom Fire Freightliner M2 problems reported by owners

Problem areaReports
Unknown or Other1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Custom Fire Freightliner M2 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported May 3, 2024
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

Other Custom Fire Freightliner M2 years

Compare all Custom Fire Freightliner M2 years · All Custom Fire models

Frequently asked questions

Does the 2020 Custom Fire Freightliner M2 have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Custom Fire Freightliner M2: 21V-620 (fuel system, diesel). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Custom Fire Freightliner M2?

Owners report unknown or other problems most often (1 reports).

Are Custom Fire recall repairs free?

Yes. Safety recall repairs are free at authorized Custom Fire dealers, whether you are the first owner or bought the car used.