2017 Crossroads Redwood recalls and problems

The 2017 Crossroads Redwood has 2 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Crossroads dealer.

Recalls
2
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2017 Crossroads Redwood vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Crossroads Redwood recalls

Recall 18V-303: Structure, Equipment

Reported May 10, 2018 · 156 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

Risk: If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.

Fix: Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

2017 Crossroads Redwood problems reported by owners

Problem areaReports
Suspension2

Typical mileage at the time of the problem: 5,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Crossroads Redwood complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Suspension · at 1,500 miles · reported Aug 22, 2018
The leaf springs on my unit were bending in the wrong direction. A friend following me on the interstate highway told me my trailer was leaning to the left while driving. I crawled underneath the unit and found the springs on the left side bent. I thought maybe I had overloaded the trailer so I went to the cat certified scales and found I was under the factory specs by at least 300 or more lbs. I talking with fellow redwood owners I discovered they have had this same issue and even some that had broken that spring while driving. This is a factory defect either in the weight capacity of the…

Other Crossroads Redwood years

Compare all Crossroads Redwood years · All Crossroads models

Frequently asked questions

Does the 2017 Crossroads Redwood have any recalls?

Yes — NHTSA lists 2 recalls for the 2017 Crossroads Redwood: 18V-303 (structure, equipment), 17V-755 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Crossroads Redwood?

Owners report suspension problems most often (2 reports). The typical mileage when problems were reported is about 5,000 miles.

Are Crossroads recall repairs free?

Yes. Safety recall repairs are free at authorized Crossroads dealers, whether you are the first owner or bought the car used.