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2023 Chevrolet Silverado 3500 recalls and problems

The 2023 Chevrolet Silverado 3500 has 1 safety recall and 16 owner complaints filed with NHTSA. Recall repairs are free at any Chevrolet dealer.

Recalls
1
Complaints
16
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2023 Chevrolet Silverado 3500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Chevrolet Silverado 3500 recalls

Recall 24V-060: Latches/Locks/Linkages

Reported Feb 1, 2024 · 570,434 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

2023 Chevrolet Silverado 3500 problems reported by owners

Problem areaReports
Power Train13
Engine4
Latches/Locks/Linkages2
Unknown or Other1
Fuel/Propulsion System1
Electrical System1

Most reported parts

  • Power Train › Automatic Transmission — 2
  • Power Train › Automatic Transmission › Control Module (Tcm/Pcm/Tecm) — 1
  • Latches/Locks/Linkages › Tailgate › Latch — 1

Typical mileage at the time of the problem: 18,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Chevrolet Silverado 3500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Oct 3, 2026
Transmission. Currently at bill roberts chevrolet located in bolivar, mo. 65613. Hauling a fifth wheel camper, when the truck nearly came to a stop on it's own while going down a highway. We called the dealership whom suggested we take the truck to an o'reillys auto parts so they could run a diagnostics, then call the dealership back for further instruction. After doing this we were adviced to take the truck to a dealership, and we did. It was confirmed that there are bullentines out on the particular vehicle for this problem. The part is not available. I reached out to gmc, they replied that…
Latches/Locks/Linkages · at 18,000 miles · reported Jul 8, 2026
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
Power Train · reported Jun 27, 2026
The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly GM knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the 2020 to 2022 years It is doing the same thing as the 20,21 22 transmissions are having.
Engine · reported Jun 3, 2026
Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. It is my only work vehicle and now I have to rent another vehicle to keep working.
Power Train · reported Aug 10, 2025
Driving on highway at 40mph while towing a trailer the rear tires briefly locked up, then the Check Engine Light came on and vehicle went into limp mode. Dealer confirmed transmission valve body issue. Same problem as recalled on earlier model year vehicles. Seems like 2023-2025 vehicles should be added to the original recall to ensure support and long-term warranty protection.

Other Chevrolet Silverado 3500 years

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Frequently asked questions

Does the 2023 Chevrolet Silverado 3500 have any recalls?

Yes — NHTSA lists 1 recall for the 2023 Chevrolet Silverado 3500: 24V-060 (latches/locks/linkages). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Chevrolet Silverado 3500?

Owners report power train problems most often (13 reports), followed by engine (4). The typical mileage when problems were reported is about 18,000 miles.

Are Chevrolet recall repairs free?

Yes. Safety recall repairs are free at authorized Chevrolet dealers, whether you are the first owner or bought the car used.