2012 Chevrolet Impala recalls and problems
The 2012 Chevrolet Impala has 3 safety recalls and 258 owner complaints filed with NHTSA. Recall repairs are free at any Chevrolet dealer.
Recalls may cover only some 2012 Chevrolet Impala vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2012 Chevrolet Impala recalls
Recall 14V-355: Electrical System
Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Recall 12V-377: Suspension
Problem: General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Risk: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Recall 11V-398: Steering
Problem: Gm is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose.
Risk: Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
Fix: Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact chevrolet at 1-800-630-2438.
2012 Chevrolet Impala problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Electrical System | 58 | |
| Electronic Stability Control (ESC) | 54 | |
| Steering | 50 | |
| Engine | 40 | |
| Service Brakes | 32 | |
| Power Train | 27 | |
| Suspension | 23 | |
| Unknown or Other | 23 | |
| Air Bags | 20 | |
| Wheels | 19 | |
| Fuel/Propulsion System | 17 | |
| Vehicle Speed Control | 15 |
Most reported parts
- Structure › Body — 7
- Engine and Engine Cooling › Exhaust System — 2
- Suspension › Front › Wheel Bearing — 2
- Fuel System, Gasoline › Delivery › Fuel Pump — 1
- Wheels › Lugs/Nuts/Bolts/Studs — 1
- Power Train › Automatic Transmission › Lever and Linkage › Floor Shift — 1
- Vehicle Speed Control › Cruise Control — 1
- Steering › Hydraulic Power Assist System — 1
Typical mileage at the time of the problem: 49,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2012 Chevrolet Impala complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Chevrolet Impala years
Frequently asked questions
Does the 2012 Chevrolet Impala have any recalls?
Yes — NHTSA lists 3 recalls for the 2012 Chevrolet Impala: 14V-355 (electrical system), 12V-377 (suspension), 11V-398 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2012 Chevrolet Impala?
Owners report electrical system problems most often (58 reports), followed by electronic stability control (esc) (54). The typical mileage when problems were reported is about 49,000 miles.
Are Chevrolet recall repairs free?
Yes. Safety recall repairs are free at authorized Chevrolet dealers, whether you are the first owner or bought the car used.