2027 Cadillac Optiq recalls
Recall 26V-612: Electrical System, Visibility
Reported Sep 24, 2026 · 29,347 vehicles affected · General Motors, LLC
Problem: General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 21, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
2027 Cadillac Optiq problems reported by owners
| Problem area | Reports | |
|---|
| Electrical System | 2 | |
| Vehicle Speed Control | 2 | |
| Fuel/Propulsion System | 2 | |
| Unknown or Other | 2 | |
| Back Over Prevention | 1 | |
Most reported parts
- Back Over Prevention › Rearview System Braking — 1
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2027 Cadillac Optiq complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Electrical System · reported Nov 6, 2026
Upon opening any of the vehicle's doors, a repetitive "trak-trak-trak" clicking noise is heard for several seconds. The condition is noticeable only when a door is opened and occurs before the vehicle is started. The noise appears to come from a door-related actuator or motorized mechanism and sounds like gears repeatedly cycling or slipping while attempting to reach a position. Based on discussions with other owners and observations of multiple vehicles, this appears to be a widespread issue affecting brand-new Cadillac OPTIQ vehicles and not an isolated defect. The noise is consistently…
Unknown or Other · reported Nov 6, 2026
The Acoustic Vehicle Alerting System (AVAS) on my Cadillac OPTIQ does not appear to be loud enough to adequately alert pedestrians of the vehicle's presence at low speeds. In my experience, pedestrians in front of the vehicle often do not notice it approaching until they see it visually. This appears to be a general concern with the Cadillac OPTIQ rather than an isolated issue. Because electric vehicles produce little to no engine noise, pedestrians rely on the AVAS warning sound for awareness. If the sound is not sufficiently audible, it may increase the risk of pedestrian accidents…
Unknown or Other · reported Nov 2, 2026
Dear NHTSA, I am submitting this complaint to report a potential safety concern regarding my Cadillac Optiq and its Acoustic Vehicle Alerting System (AVAS), which is designed to alert pedestrians to the presence of an approaching electric vehicle at low speeds. I live in a cul-de-sac where children frequently play in the street. Since purchasing the vehicle, I have noticed that the pedestrian warning sound generated by the AVAS is not noticeable enough to effectively alert pedestrians that the vehicle is approaching. Even at low speeds and in residential settings, the sound is extremely…
Fuel/Propulsion System · reported Oct 21, 2026
I had just pulled into a parking space and was positioning the vehicle to park. I was about to put the vehicle into Park when the vehicle suddenly jolted/accelerated forward unexpectedly. The vehicle went forward over/into the curb and struck the wall. The forward acceleration was unexpected and was not something I intended the vehicle to do. Because this is a new vehicle, I am very concerned that there is a vehicle, software, propulsion, braking, or electronic-control issue. I will be requesting that the vehicle and all available electronic data related to the incident be preserved and that…
Vehicle Speed Control · reported Oct 19, 2026
This is the second report I am submitting for this vehicle: On October 17, at approximately 12:46 PM, I was driving my 2027 Cadillac Optiq from my home to Trader Joeâs (about two miles away from my home) when the car suddenly lost acceleration. My speed dropped from 30 mph to about 19 mph even though I was pressing the accelerator pedal. The car felt progressively heavier, as if the brakes were being applied. I stopped at a stop sign and turned on my hazard lights. When I started driving again, the car seemed to operate normally, and I drove it home and parked it. This is the second time the…
Frequently asked questions
Does the 2027 Cadillac Optiq have any recalls?
Yes — NHTSA lists 1 recall for the 2027 Cadillac Optiq: 26V-612 (electrical system, visibility). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2027 Cadillac Optiq?
Owners report electrical system problems most often (2 reports), followed by vehicle speed control (2).
Are Cadillac recall repairs free?
Yes. Safety recall repairs are free at authorized Cadillac dealers, whether you are the first owner or bought the car used.