2014 Cadillac Escalade recalls and problems

The 2014 Cadillac Escalade has 2 safety recalls and 20 owner complaints filed with NHTSA. Recall repairs are free at any Cadillac dealer.

Recalls
2
Complaints
20
Crashes / fires
4 / 1
Injuries / deaths
2 / 0

Recalls may cover only some 2014 Cadillac Escalade vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Cadillac Escalade recalls

Recall 21V-054: Air Bags

Reported Feb 5, 2021 · 1,778,128 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Recall 14V-614: Electrical System

Reported Oct 1, 2014 · 106,307 vehicles affected · General Motors LLC

Problem: General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

2014 Cadillac Escalade problems reported by owners

Problem areaReports
Electrical System8
Air Bags5
Vehicle Speed Control3
Engine3
Steering2
Unknown or Other2
Suspension2
Wheels1
Electronic Stability Control (ESC)1
Power Train1
Fuel/Propulsion System1
Visibility1

Most reported parts

  • Visibility › Rearview Mirrors/Devices › Exterior — 1

Typical mileage at the time of the problem: 41,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Cadillac Escalade complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported May 30, 2024
While driving my 2016 Cadillac Escalade with a6.2L V8 engine on [XXX] near Bristow, Oklahoma at approximately 75 mph, the vehicle suddenly and completely lost power. Without any prior warning or unusual noises, the engine shut down, and I lost power to the dashboard and power steering. This caused the vehicle to decelerate rapidly, making it extremely difficult to control. I managed to steer the vehicle to the shoulder of the highway, narrowly avoiding a collision due to the loss of control. The vehicle could not be restarted. The affected components seem to include the engine, electrical…
Visibility · at 40,000 miles · reported Mar 2, 2023
The contact owns a 2014 Cadillac Escalade. The contact stated that after going through the car wash, the passenger’s side mirror became inoperable. There were no warning lights illuminated. The contact was unable to reset the mirror like stated in the Owner’s Manual. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer, who referred him to the local dealer for assistance. The approximate failure mileage was 40,000.
Electrical System · reported Jun 15, 2022
I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that controls a lot of things including the fuel pump and more electrical components to list. I have a vehicle that is Dangerous to drive, im a Disabled Veteran and am tied to a Powered Chair. I have called Cadillac and they say that my Escalade is not included and they will do nothing for me. I'm at a lose as what to do, I…
Air Bags · reported Apr 18, 2022
2014 cadillac escalade. Consumer writes in regard to frontal airbag inflator safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was informed the parts were unavailable.
Air Bags · reported Feb 9, 2022
Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I' would have to sign a waiver saying 'I' accept the risk that they 'could' damage my car and would be 'my' responsibility if the dash is ruined and pay for the replacement. This is not my error/defective issue, but GM's. They have already indicated that people have been injured and died from this defective part. I believe…

Other Cadillac Escalade years

Compare all Cadillac Escalade years · All Cadillac models

Frequently asked questions

Does the 2014 Cadillac Escalade have any recalls?

Yes — NHTSA lists 2 recalls for the 2014 Cadillac Escalade: 21V-054 (air bags), 14V-614 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Cadillac Escalade?

Owners report electrical system problems most often (8 reports), followed by air bags (5). The typical mileage when problems were reported is about 41,000 miles.

Are Cadillac recall repairs free?

Yes. Safety recall repairs are free at authorized Cadillac dealers, whether you are the first owner or bought the car used.