2020 Cadillac CT5 recalls and problems

The 2020 Cadillac CT5 has 4 safety recalls and 40 owner complaints filed with NHTSA. Recall repairs are free at any Cadillac dealer.

Recalls
4
Complaints
40
Crashes / fires
2 / 0
Injuries / deaths
2 / 0

Recalls may cover only some 2020 Cadillac CT5 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Cadillac CT5 recalls

Recall 25V-148: Power Train

Reported Mar 6, 2025 · 90,081 vehicles affected · General Motors, LLC

Problem: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Risk: Wheel lock-up while driving increases the risk of a crash.

Fix: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Recall 22V-903: Exterior Lighting

Reported Dec 8, 2022 · 740,108 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Recall 21V-611: Air Bags

Reported Aug 5, 2021 · 34,157 vehicles affected · General Motors, LLC

Problem: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Risk: Air bags that do not deploy properly can increase the risk of injury in a crash.

Fix: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

Recall 20V-588: Service Brakes

Reported Sep 24, 2020 · 3,677 vehicles affected · General Motors LLC

Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

2020 Cadillac CT5 problems reported by owners

Problem areaReports
Power Train16
Unknown or Other11
Electrical System8
Engine8
Structure5
Steering2
Vehicle Speed Control2
Lane Departure2
Wheels2
Latches/Locks/Linkages2
Electronic Stability Control (ESC)1
Suspension1

Most reported parts

  • Structure › Body — 4
  • Lane Departure › Warning — 1
  • Lane Departure › Assist — 1
  • Structure › Interior Panels › Dashboard — 1
  • Latches/Locks/Linkages › Doors › Latch — 1

Typical mileage at the time of the problem: 12,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Cadillac CT5 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported Oct 30, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The 10 speed transmission started get struck in gears while on the highway. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Transmission needs service
Latches/Locks/Linkages · at 46,000 miles · reported Aug 4, 2026
The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked and using the key fob to open the door, the door on the driver’s side failed to open. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an exterior door handle failure on the driver’s side. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
Structure · reported Jul 26, 2026
Electronic door hand on the drivers side completely stopped working, with little warning. This includes the proximity unlock feature and unlocking the car with the fob. If this were to have happened to all four doors at once, it would have been impossible to enter the car without breaking the glass. This is not safe.
Unknown or Other · reported Jul 16, 2026
The left passenger door will not open manually nor with key fob. It has caused me to not allow back seat passengers including grand children for fear if necessary to get out in an emergency and I am left to wonder if the driver door will go into lock position during a collision and that would be life threatening. I tried holding the lock and unlock at the same time for 3sec and that didn’t work. The dealership said it would cost around $800 or more to take the door off and try to find the problem and I would probably have to get a new door and try to match the paint. I really need help with…
Power Train · reported Jul 16, 2026
Lockhart Cadillac Service Department committed warranty fraud by charging me on multiple occasions for repairs that should have been covered under GM/Cadillac 2025 Transmission Recall & Special Extended Warranties. The transmission has continued to deteriorate. I took the vehicle in on July 1, 2026 for recall service and was told it needed a valve body replacement. However, they are demanding again that I pay for it and refusing to submit it as a recall repair. They have had my vehicle 15 days and refuse to provide written documentation of actual diagnosis, TAC has not been submitted, they…

Other Cadillac CT5 years

Compare all Cadillac CT5 years · All Cadillac models

Frequently asked questions

Does the 2020 Cadillac CT5 have any recalls?

Yes — NHTSA lists 4 recalls for the 2020 Cadillac CT5: 25V-148 (power train), 22V-903 (exterior lighting), 21V-611 (air bags), 20V-588 (service brakes). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Cadillac CT5?

Owners report power train problems most often (16 reports), followed by unknown or other (11). The typical mileage when problems were reported is about 12,000 miles.

Are Cadillac recall repairs free?

Yes. Safety recall repairs are free at authorized Cadillac dealers, whether you are the first owner or bought the car used.