Recall 25V-870: 2025 Gillig LOW Floor
Gillig, LLC recall for equipment adaptive/mobility, reported to NHTSA on Dec 16, 2025, covering about 4 vehicles.
The problem
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Recall details
| Manufacturer | Gillig, LLC |
|---|---|
| Component | Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 25V870000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-870?
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
How is recall 25V-870 fixed?
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.