Recall 25V-850: 2027 Thomas Built Buses SAF-T-Liner C2, 2026 Thomas Built Buses SAF-T-Liner C2 Jouley
Daimler Trucks North America, LLC recall for equipment adaptive/mobility, reported to NHTSA on Dec 9, 2025, covering about 2 vehicles.
The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Recall details
| Manufacturer | Daimler Trucks North America, LLC |
|---|---|
| Component | Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 25V850000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thomas Built Buses SAF-T-Liner C2 | 2027 | All years |
| Thomas Built Buses SAF-T-Liner C2 Jouley | 2026 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-850?
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
How is recall 25V-850 fixed?
A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.