Recall 25V-849: 2025–2027 Thomas Built Buses Minotour DRW, 2026–2027 Thomas Built Buses SAF-T-Liner C2 and 3 more
Daimler Trucks North America, LLC recall for equipment adaptive/mobility, reported to NHTSA on Dec 9, 2025, covering about 600 vehicles.
The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Recall details
| Manufacturer | Daimler Trucks North America, LLC |
|---|---|
| Component | Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 25V849000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Thomas Built Buses Minotour DRW | 2025, 2026, 2027 | All years |
| Thomas Built Buses SAF-T-Liner C2 | 2026, 2027 | All years |
| Thomas Built Buses SAF-T-Liner C2 Jouley | 2026 | All years |
| Thomas Built Buses SAF-T-Liner EFX | 2025 | All years |
| Thomas Built Buses SAF-T-Liner HDX | 2026 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-849?
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
How is recall 25V-849 fixed?
Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.