Recall 25V-686: 2020–2022 Ford F-250 SD, 2020–2022 Ford F-350 SD and 1 more
Ford Motor Company recall for back over prevention, reported to NHTSA on Oct 10, 2025, covering about 291,901 vehicles.
The problem
Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.
The risk
A rearview camera image that does not display properly can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
Recall details
| Manufacturer | Ford Motor Company |
|---|---|
| Component | Back Over Prevention › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 25V686000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Ford F-250 SD | 2020, 2021, 2022 | All years |
| Ford F-350 SD | 2020, 2021, 2022 | All years |
| Ford F-450 SD | 2020, 2021, 2022 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-686?
Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.
How is recall 25V-686 fixed?
Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.