Recall 25V-562: 2012–2025 Altec Aerial Device, 2011–2025 Altec Digger Derrick and 2 more
Altec Industries, Inc. recall for structure, reported to NHTSA on Aug 29, 2025, covering about 903 vehicles.
The problem
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
The risk
A cable step that fails during use increases the risk of injury.
The fix
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Recall details
| Manufacturer | Altec Industries, Inc. |
|---|---|
| Component | Structure › Frame and Members |
| Recall started by | the manufacturer |
| NHTSA campaign number | 25V562000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Altec Aerial Device | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 | All years |
| Altec Digger Derrick | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 | All years |
| Altec Service Body | 2022, 2023, 2024, 2025 | All years |
| Terex Aerial Devices | 2011 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-562?
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
How is recall 25V-562 fixed?
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.