Recall 25V-457: 2025 MCI D4520, 2025 MCI D45CRT and 3 more
Motor Coach Industries recall for equipment, reported to NHTSA on Jul 8, 2025, covering about 321 vehicles.
The problem
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Recall details
| Manufacturer | Motor Coach Industries |
|---|---|
| Component | Equipment › Other › Labels |
| Recall started by | the manufacturer |
| NHTSA campaign number | 25V457000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| MCI D4520 | 2025 | All years |
| MCI D45CRT | 2025 | All years |
| MCI D45CRTLE | 2025 | All years |
| MCI J3500 | 2025 | All years |
| MCI J4500 | 2025, 2026 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-457?
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
How is recall 25V-457 fixed?
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.