Recall 25V-393: 2020–2025 Ford Explorer, 2020–2025 Lincoln Aviator

Ford Motor Company recall for seats, reported to NHTSA on Jun 13, 2025, covering about 304,662 vehicles.

NHTSA number
25V-393
Report date
Jun 13, 2025
Vehicles affected
304,662
Owners notified
Aug 7, 2025

The problem

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

The risk

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

The fix

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Recall details

ManufacturerFord Motor Company
ComponentSeats › Mid/Rear Assembly
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number25V393000

Vehicles in this recall

VehicleModel years
Ford Explorer2020, 2021, 2022, 2023, 2024, 2025All years
Lincoln Aviator2020, 2021, 2022, 2023, 2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-393?

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

How is recall 25V-393 fixed?

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.