Recall 25V-334: 2024–2025 Volkswagen Atlas, 2024–2025 Volkswagen Atlas Cross Sport

Volkswagen Group of America, Inc. recall for back over prevention, reported to NHTSA on May 21, 2025, covering about 171,381 vehicles.

NHTSA number
25V-334
Report date
May 21, 2025
Vehicles affected
171,381
Owners notified
Jun 5, 2025

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentBack Over Prevention › Sensing System › Camera
Recall started bythe manufacturer
NHTSA campaign number25V334000

Vehicles in this recall

VehicleModel years
Volkswagen Atlas2024, 2025All years
Volkswagen Atlas Cross Sport2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-334?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

How is recall 25V-334 fixed?

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.