Recall 25V-321: 2025 Keystone Fuzion, 2025 Keystone Hideout and 5 more
Keystone RV Company recall for structure, reported to NHTSA on May 15, 2025, covering about 248 vehicles.
The problem
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
The risk
Steps that detach while in use increase the risk of injury.
The fix
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
Recall details
| Manufacturer | Keystone RV Company |
|---|---|
| Component | Structure › Body › Step/Ladder |
| Recall started by | the manufacturer |
| NHTSA campaign number | 25V321000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Keystone Fuzion | 2025 | All years |
| Keystone Hideout | 2025 | All years |
| Keystone Raptor | 2024 | All years |
| Keystone Residence | 2025 | All years |
| Keystone Retreat | 2025 | All years |
| Keystone Springdale | 2025 | All years |
| Keystone Voltage | 2024, 2025 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 25V-321?
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
How is recall 25V-321 fixed?
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.