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Recall 25V-238: 2024–2025 Ford E-Transit Chassis

Ford Motor Company recall for electrical system, reported to NHTSA on Apr 11, 2025, covering about 457 vehicles.

Park outside and away from buildings until the repair is done, because of fire risk.
NHTSA number
25V-238
Report date
Apr 11, 2025
Vehicles affected
457
Owners notified
May 15, 2025

The problem

Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.

The risk

Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.

The fix

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentElectrical System › Propulsion System › Traction Battery
Recall started bythe manufacturer
NHTSA campaign number25V238000

Vehicles in this recall

VehicleModel years
Ford E-Transit Chassis2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-238?

Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.

How is recall 25V-238 fixed?

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.