Recall 25V-110: 2024–2025 Keystone Outback

Keystone RV Company recall for equipment, reported to NHTSA on Feb 21, 2025, covering about 100 vehicles.

NHTSA number
25V-110
Report date
Feb 21, 2025
Vehicles affected
100
Owners notified
Mar 4, 2025

The problem

Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.

The risk

A mislabeled window that will not allow passengers to exit in an emergency increases the risk of injury.

The fix

Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866-425-4369. Keystone's number for this recall is 25-462.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Recall details

ManufacturerKeystone RV Company
ComponentEquipment › Other › Labels
Structure › Emergency › Escape/Egress/Exit
Recall started bythe manufacturer
NHTSA campaign number25V110000

Vehicles in this recall

VehicleModel years
Keystone Outback2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-110?

Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.

How is recall 25V-110 fixed?

Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866-425-4369. Keystone's number for this recall is 25-462.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.