Recall 24V-971: 2024–2025 Gem E2, 2024–2025 Gem E4 and 2 more
GEM WAEV LLC recall for wheels, reported to NHTSA on Dec 26, 2024, covering about 243 vehicles.
The problem
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
| Manufacturer | GEM WAEV LLC |
|---|---|
| Component | Wheels › Lugs/Nuts/Bolts/Studs Suspension › Front › Control Arm › Lower Ball Joint Suspension › Front › Control Arm › Upper Ball Joint |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V971000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Gem E2 | 2024, 2025 | All years |
| Gem E4 | 2024, 2025 | All years |
| Gem E6 | 2024, 2025 | All years |
| Gem Elxd | 2024, 2025 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-971?
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
How is recall 24V-971 fixed?
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.