Recall 24V-953: 2024–2025 Lincoln Nautilus

Ford Motor Company recall for visibility, reported to NHTSA on Dec 20, 2024, covering about 47,818 vehicles.

NHTSA number
24V-953
Report date
Dec 20, 2024
Vehicles affected
47,818
Owners notified
Feb 28, 2025

The problem

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

The risk

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

The fix

Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Recall details

ManufacturerFord Motor Company
ComponentVisibility › Power Window Devices and Controls
Recall started bythe manufacturer
NHTSA campaign number24V953000

Vehicles in this recall

VehicleModel years
Lincoln Nautilus2024, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-953?

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

How is recall 24V-953 fixed?

Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.