Recall 24V-944: 2024 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee L and 2 more

Chrysler (FCA US, LLC) recall for back over prevention, reported to NHTSA on Dec 19, 2024, covering about 79,365 vehicles.

NHTSA number
24V-944
Report date
Dec 19, 2024
Vehicles affected
79,365
Owners notified
Jan 21, 2025

The problem

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The fix

Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerChrysler (FCA US, LLC)
ComponentBack Over Prevention › Software
Recall started bythe manufacturer
NHTSA campaign number24V944000

Vehicles in this recall

VehicleModel years
Jeep Grand Cherokee2024All years
Jeep Grand Cherokee L2024All years
Jeep Grand Wagoneer2024All years
Jeep Wagoneer2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-944?

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

How is recall 24V-944 fixed?

Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.