Recall 24V-899: 2025 Keystone Arcadia, 2025 Keystone Cougar
Keystone RV Company recall for trailer hitches, reported to NHTSA on Nov 27, 2024, covering about 303 vehicles.
The problem
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
The risk
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
The fix
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
| Manufacturer | Keystone RV Company |
|---|---|
| Component | Trailer Hitches › Fifth Wheel Assembly |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V899000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-899?
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
How is recall 24V-899 fixed?
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.