Recall 24V-839: 2022 Chevrolet Equinox, 2023 Chevrolet Express and 1 more
General Motors, LLC recall for power train, reported to NHTSA on Nov 7, 2024, covering about 77,824 vehicles.
The problem
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
The risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
The fix
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall details
| Manufacturer | General Motors, LLC |
|---|---|
| Component | Power Train › Automatic Transmission › Control Module › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V839000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet Equinox | 2022 | All years |
| Chevrolet Express | 2023 | All years |
| GMC Savana | 2022, 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-839?
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
How is recall 24V-839 fixed?
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.