Recall 24V-816: 2024 Mazda CX-90

Mazda North American Operations recall for power train, reported to NHTSA on Oct 31, 2024, covering about 38,926 vehicles.

NHTSA number
24V-816
Report date
Oct 31, 2024
Vehicles affected
38,926
Owners notified
Dec 19, 2024

The problem

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

The risk

An engine that fails to restart increases the risk of a crash.

The fix

Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Recall details

ManufacturerMazda North American Operations
ComponentPower Train › Automatic Transmission › Control Module (Tcm/Pcm/Tecm)
Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (Bms/Becm) › Software
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number24V816000

Vehicles in this recall

VehicleModel years
Mazda CX-902024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-816?

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

How is recall 24V-816 fixed?

Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.