Recall 24V-800: 2023–2024 Orange EV E-Triever, 2017–2024 Orange EV T-Series Electric Truck
Orange EV recall for equipment, reported to NHTSA on Oct 24, 2024, covering about 1,334 vehicles.
The problem
Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.
The risk
Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.
The fix
OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
| Manufacturer | Orange EV |
|---|---|
| Component | Equipment › Other › Owners/Service/Other Manual |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V800000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Orange EV E-Triever | 2023, 2024 | All years |
| Orange EV T-Series Electric Truck | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-800?
Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.
How is recall 24V-800 fixed?
OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.