Recall 24V-727: 2022–2023 Nova Bus LFS

Nova Bus (US) Inc. recall for electrical system, reported to NHTSA on Sep 30, 2024, covering about 40 vehicles.

NHTSA number
24V-727
Report date
Sep 30, 2024
Vehicles affected
40
Owners notified
Nov 2, 2024

The problem

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

The fix

Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Recall details

ManufacturerNova Bus (US) Inc.
ComponentElectrical System › Software
Electrical System › Propulsion System › Traction Motor › Controller
Recall started bythe manufacturer
NHTSA campaign number24V727000

Vehicles in this recall

VehicleModel years
Nova Bus LFS2022, 2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-727?

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.

How is recall 24V-727 fixed?

Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.