Recall 24V-723: 2024 Volkswagen Atlas, 2024 Volkswagen Atlas Cross Sport

Volkswagen Group of America, Inc. recall for service brakes, hydraulic, reported to NHTSA on Sep 27, 2024, covering about 1,591 vehicles.

NHTSA number
24V-723
Report date
Sep 27, 2024
Vehicles affected
1,591
Owners notified
Oct 21, 2024

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

The risk

An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.

The fix

Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Recall details

ManufacturerVolkswagen Group of America, Inc.
ComponentService Brakes, Hydraulic › Foundation Components › Master Cylinder
Recall started bythe manufacturer
NHTSA campaign number24V723000

Vehicles in this recall

VehicleModel years
Volkswagen Atlas2024All years
Volkswagen Atlas Cross Sport2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-723?

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

How is recall 24V-723 fixed?

Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.