Recall 24V-704: 2021, 2023 Mercedes-Benz S 580, 2022 Mercedes-Benz S 580 4Matic and 2 more
Mercedes-Benz USA, LLC recall for engine and engine cooling, reported to NHTSA on Sep 20, 2024, covering about 27,190 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
The risk
An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
The fix
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| Component | Engine and Engine Cooling › Engine › Engine Control Module (Ecu/Ecm) › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V704000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz S 580 | 2021, 2023 | All years |
| Mercedes-Benz S 580 4Matic | 2022 | All years |
| Mercedes-Maybach S 580 | 2021 | All years |
| Mercedes-Maybach S 580 4Matic | 2022, 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-704?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
How is recall 24V-704 fixed?
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.