Recall 24V-698: 2019–2020 Motiv E-450 BEV Chassis, 2017–2018 Motiv E-450 Chassis and 3 more
Motiv Power Systems recall for electrical system, reported to NHTSA on Sep 19, 2024, covering about 151 vehicles.
The problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Motiv Power Systems |
|---|---|
| Component | Electrical System › Wiring |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V698000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Motiv E-450 BEV Chassis | 2019, 2020 | All years |
| Motiv E-450 Chassis | 2017, 2018 | All years |
| Motiv F-53 BEV Chassis | 2020, 2021, 2022, 2023 | All years |
| Motiv F-59 BEV Chassis | 2019, 2020, 2021, 2022, 2023 | All years |
| Motiv F-59 Chassis | 2017, 2018 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-698?
Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.
How is recall 24V-698 fixed?
Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.