Recall 24V-680: 2024 Kawasaki Ninja 7 Hybrid, 2024 Kawasaki Z7 Hybrid

Kawasaki Motors Corp., U.S.A. recall for engine and engine cooling, reported to NHTSA on Sep 12, 2024, covering about 1,150 vehicles.

NHTSA number
24V-680
Report date
Sep 12, 2024
Vehicles affected
1,150
Owners notified
Nov 27, 2024

The problem

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.

The risk

The unintended shift to neutral can cause a loss of drive power, increasing the risk of a crash.

The fix

Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerKawasaki Motors Corp., U.S.A.
ComponentEngine and Engine Cooling › Engine › Engine Control Module (Ecu/Ecm) › Software
Recall started bythe manufacturer
NHTSA campaign number24V680000

Vehicles in this recall

VehicleModel years
Kawasaki Ninja 7 Hybrid2024All years
Kawasaki Z7 Hybrid2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-680?

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.

How is recall 24V-680 fixed?

Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.