Recall 24V-657: 2019–2024 Nova Bus LFS, 2019–2023 Nova Bus LFS Artic

Nova Bus (US) Inc. recall for equipment, reported to NHTSA on Sep 9, 2024, covering about 208 vehicles.

NHTSA number
24V-657
Report date
Sep 9, 2024
Vehicles affected
208
Owners notified
Jan 28, 2025

The problem

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

The risk

An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.

The fix

Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerNova Bus (US) Inc.
ComponentEquipment › Electrical
Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Recall started bythe manufacturer
NHTSA campaign number24V657000

Vehicles in this recall

VehicleModel years
Nova Bus LFS2019, 2020, 2021, 2022, 2023, 2024All years
Nova Bus LFS Artic2019, 2020, 2021, 2022, 2023All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-657?

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

How is recall 24V-657 fixed?

Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.