Recall 24V-655: 2019–2021 Proterra Catalyst, 2020–2022 Proterra ZX5
Phoenix Motorcars recall for electrical system, reported to NHTSA on Sep 6, 2024, covering about 483 vehicles.
The problem
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Phoenix Motorcars |
|---|---|
| Component | Electrical System |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 24V655000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-655?
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
How is recall 24V-655 fixed?
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.