Recall 24V-641: 2023–2025 Entegra ARC, 2023–2025 Entegra Ethos and 4 more
Jayco, Inc. recall for back over prevention, reported to NHTSA on Aug 27, 2024, covering about 1,245 vehicles.
The problem
Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Back Over Prevention › Sensing System › Camera |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V641000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra ARC | 2023, 2024, 2025 | All years |
| Entegra Ethos | 2023, 2024, 2025 | All years |
| Entegra Ethos LI | 2023, 2024, 2025 | All years |
| Jayco Comet | 2023, 2024, 2025 | All years |
| Jayco Swift | 2023, 2024, 2025 | All years |
| Jayco Swift LI | 2023, 2024, 2025 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-641?
Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
How is recall 24V-641 fixed?
The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.