Recall 24V-625: 2021 MCI D45CRTELE

Motor Coach Industries recall for electrical system, reported to NHTSA on Aug 20, 2024, covering about 24 vehicles.

NHTSA number
24V-625
Report date
Aug 20, 2024
Vehicles affected
24
Owners notified
Sep 6, 2024

The problem

Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.

The risk

Battery damage can cause battery cells to short circuit, increasing the risk of a fire.

The fix

MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerMotor Coach Industries
ComponentElectrical System › Propulsion System › Traction Battery
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number24V625000

Vehicles in this recall

VehicleModel years
MCI D45CRTELE2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-625?

Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.

How is recall 24V-625 fixed?

MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.