Recall 24V-555: 2019–2022 Thomas Built Buses Minotour DRW, 2020–2022 Thomas Built Buses Minotour SRW and 4 more

Daimler Trucks North America, LLC recall for equipment, reported to NHTSA on Jul 24, 2024, covering about 27,494 vehicles.

NHTSA number
24V-555
Report date
Jul 24, 2024
Vehicles affected
27,494
Owners notified
Sep 5, 2024

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

The fix

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerDaimler Trucks North America, LLC
ComponentEquipment › Other › Labels
Recall started byNHTSA (Office of Vehicle Safety Compliance)
NHTSA campaign number24V555000

Vehicles in this recall

VehicleModel years
Thomas Built Buses Minotour DRW2019, 2020, 2021, 2022All years
Thomas Built Buses Minotour SRW2020, 2021, 2022All years
Thomas Built Buses SAF-T-Liner C22019, 2020, 2021, 2022All years
Thomas Built Buses SAF-T-Liner C2 Jouley2020, 2021, 2022All years
Thomas Built Buses SAF-T-Liner EFX2019, 2020, 2021, 2022All years
Thomas Built Buses SAF-T-Liner HDX2019, 2020, 2021, 2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-555?

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

How is recall 24V-555 fixed?

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.