Recall 24V-547: 2021–2024 Motiv E-450 BEV Chassis
Motiv Power Systems recall for electrical system, reported to NHTSA on Jul 22, 2024, covering about 78 vehicles.
The problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Motiv Power Systems |
|---|---|
| Component | Electrical System › Propulsion System › Traction Motor › Controller Electrical System › Wiring |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V547000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-547?
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
How is recall 24V-547 fixed?
Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.