Recall 24V-546: 2021–2024 Motiv E-450 BEV Chassis, 2019–2020 Motiv F-53 BEV Chassis and 1 more
Motiv Power Systems recall for electrical system, reported to NHTSA on Jul 22, 2024, covering about 200 vehicles.
The problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
The risk
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
The fix
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Motiv Power Systems |
|---|---|
| Component | Electrical System › Propulsion System › Charging › Module › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V546000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Motiv E-450 BEV Chassis | 2021, 2022, 2023, 2024 | All years |
| Motiv F-53 BEV Chassis | 2019, 2020 | All years |
| Motiv F-59 BEV Chassis | 2019, 2020, 2021, 2022, 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-546?
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
How is recall 24V-546 fixed?
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.