Recall 24V-504: 2025 Mack Granite (GR), 2025 Mack LR and 1 more

Mack Trucks, Inc. recall for steering, reported to NHTSA on Jul 2, 2024, covering about 59 vehicles.

NHTSA number
24V-504
Report date
Jul 2, 2024
Vehicles affected
59
Owners notified
Jul 15, 2024

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.

The risk

The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.

The fix

Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMack Trucks, Inc.
ComponentSteering › Linkages › Tie Rod Assembly
Recall started bythe manufacturer
NHTSA campaign number24V504000

Vehicles in this recall

VehicleModel years
Mack Granite (GR)2025All years
Mack LR2025All years
Mack Pioneer PR (4)2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-504?

Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.

How is recall 24V-504 fixed?

Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.