Recall 24V-482: 2024–2025 Lexus NX, 2024–2025 Lexus NX Hybrid and 2 more
Toyota Motor Engineering & Manufacturing recall for seats, reported to NHTSA on Jun 27, 2024, covering about 11,418 vehicles.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
The risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
The fix
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Toyota Motor Engineering & Manufacturing |
|---|---|
| Component | Seats › Front Assembly › Head Restraint |
| Recall started by | the manufacturer |
| NHTSA campaign number | 24V482000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Lexus NX | 2024, 2025 | All years |
| Lexus NX Hybrid | 2024, 2025 | All years |
| Lexus RX | 2024 | All years |
| Lexus RX Hybrid | 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-482?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
How is recall 24V-482 fixed?
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.