Recall 24V-464: 2021–2024 Volkswagen Atlas, 2020–2024 Volkswagen Atlas Cross Sport
Volkswagen Group of America, Inc. recall for air bags, reported to NHTSA on Jun 20, 2024, covering about 271,330 vehicles.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Air Bags › Sensor › Occupant Classification › Front Passenger |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 24V464000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Volkswagen Atlas | 2021, 2022, 2023, 2024 | All years |
| Volkswagen Atlas Cross Sport | 2020, 2021, 2022, 2023, 2024 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 24V-464?
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
How is recall 24V-464 fixed?
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.